Privacy Policy

Effective Date: July 1, 2019

Last Updated on: May 22, 2024

Medoptimal Medical and Surgical Supplies Inc. (referred to as “Medoptimal Healthcare Consultancy”, “Medoptimal”, “MHC”, “Medoptimal Medical”, “Digital Medoptimal”, “Medoptimal AI and Digital Services”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.medoptimal.ca, use our services, or engage with us in any manner.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or use other site features. This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Any other personal information you choose to provide

1.2 Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. This information may include:

  • Browser name
  • Type of computer
  • Technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized
  • Other similar information

2. How We Use Your Information

We use the information we collect in the following ways:

  • To personalize user experience
  • To improve our website and services
  • To process transactions
  • To send periodic emails regarding your order or other products and services
  • To follow up with you after correspondence (live chat, email, or phone inquiries)
  • To administer a contest, promotion, survey, or other site feature
  • To comply with legal obligations

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information except as described below:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Legal Obligations: We may disclose your information to third parties where required by law, to comply with a judicial proceeding, court order, or other legal process, or to protect the rights, property, or safety of Medoptimal, our users, or others.

5. Third-Party Websites

Our site may contain links to third-party websites. We do not control and are not responsible for the content or practices of these websites. This Privacy Policy does not apply to these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

7. Your Consent

By using our site, you consent to our website privacy policy.

8. Changes to Our Privacy Policy

Medoptimal Healthcare Consultancy has the discretion to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Medoptimal Healthcare Consultancy
Medoptimal Medical and Surgical Supplies Inc.
210 – 2030 Bristol Cir,
Oakville, ON, L6H 6P5
Email: info@medoptimal.ca
Phone: 905-483-2402
Website: www.medoptimal.ca

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